Monday, January 30, 2012

Who Am I as a Communicator?

The two people that evaluated me were my husband and my Assistant Director at work. These two people are probably the two adults that I spend most of my time with if you are to consider time and home and time at work. As I looked back over the results similarities of the scores were that I fell in the same range of both the listening style and verbal aggressiveness. The differences were that my husband scored me higher but same range in the verbal aggressiveness and lower in the communication anxiety. When I read the results of how he scored me differently I was a little surprised at first but then as I thought over the results I realized that maybe it was just my comfort zone as to how I both communicated and listened to others. At home I feel most comfortable and do not have a fear of how I communicate. I know that I have unconditional acceptance.  At work I know that I have to be cautious of how I say things and also struggle a bit with public speaking.  My anxieties with public speaking are less then better I know my audience and the subject matter that I am speaking about.  My anxiety also settles down once I have begun my delivery.
My scores vs. my husband
                        Communication Anxiety – Elevated / Moderate
                        Listening Styles – People Oriented
                        Verbal Aggressiveness – Moderate
When I was younger and living at home with my parents my dad would say when it came to arguing I had all the courage in the world and hoped that I would take that confidence and apply it to the outside world.  However, when it comes to public speaking I lose most of my confidence.  Just thinking about getting up in front of a group of people or answering a question in a meeting or classroom gets my heart beating faster.  Unfortunately, it is this fear that I feel holds me back in life.  It has kept me from doing many things that I would probably be very successful at.


Saturday, January 21, 2012

Cultural Diversity

We recently had a family enroll that is from India.   One of the most significant cultural differences would be language.  The father speaks English very well however their four year old son that will be attending our pre-k program does not speak English unless prompted to say specific words such as hello and goodbye.
Three strategies that we could use to help us communicate more effectively with this family are:
1.        We asked the father to please provide us with words in both English and Hindi that we could use with their son as well as for to recognized words that he would be using.
2.       We will create a picture board so that he can point to specific places such as the bathroom or water fountain or items such as blocks (to play with) or food when he is hungry).
3.        We will have a day for the children to bring in their favorite toy to share with others that is special to their family or their culture.   I hope that an activity such as this will acknowledge differences and show commonalities for the children.
When I think about how trying these next few days, weeks, or months, may be for this little guy I am reminded of Bennett's Platinum Rule(Beebe , Beebe, & Redmond, 2011. P. 114)  and think of how I would want my own children to be treated if the situation was reversed and my family was the newly enrolled family.
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Beebe, S. A., Beebe, S. J., & Redmond, M. V. (2011). Interpersonal communication: Relating to others (6th ed.). Boston, MA: Allyn & Bacon. Chapter 4, "Interpersonal Communication and Diversity: Adapting to Others" (pp. 85–114).

Sunday, January 15, 2012

Communication Skills: Language, Nonverbal, Listening

I chose to watch one of the shows that my husband usually watches, Parks and Rec.  The first time I watched the episode I watched closely to facial expressions and body language to see if I could determine relationships or see if I could tell what the characters were feeling.  I thought that without the verbal, pitch, and tones it seemed like the characters were talking about something very serious.  After watching a while, I started the show from the beginning and watched a second time with the sound on.  The biggest difference that I noticed was that with sound I was then able to detect the sarcasm in the characters tone which made the nonverbal facial expressions seem not so serious.  Nonverbal communication can also function as contracting behavior in which it conveys the opposite of one’s verbal message. (O’Hair & Wiemann, 2009, p.105)
Both verbal and nonverbal are important to communication.  Each can provide information without the other but as I saw with this week’s assignment you can’t just pay attention to one or the other.

O’Hair, D., & Wiemann, M. (2009). Real communication: An introduction. New York: Bedford/St.               Martin’s.

Saturday, January 7, 2012

What Is Communication?
As a director I take on many different styles of communication.  I have to communicate with children, teachers, parents, other directors, and the list could go on and on.  I communicate with each differently, but with respect for each.  Part of effective communicating for me also means listening. 
Public speaking has always been a challenge for me.  The person that I think of that communicates competently is my District Manager.  She has to speak to us in many different forums.  We have conference calls, 1:1 meetings, and director meetings where all of us gather together.  On each occasion she is confident, her agenda is well planned and clear to all, she is articulate and motivating as well.  I would like to gain the same confidence that she exhibits.